The Information System Support of Reverse Logistics Processes
| Autoři | |
|---|---|
| Rok publikování | 2012 |
| Druh | Článek ve sborníku |
| Konference | Congress Proceedings - CLC 2012: Carpathian Logistics Congress |
| Fakulta / Pracoviště MU | |
| Citace | |
| Obor | Řízení, správa a administrativa |
| Klíčová slova | reverse logistics;information system support;business processes;information systems model |
| Popis | The aim of the article is to open a discussion about information systems that support reverse logistics processes. The outcome of the article is a concept of reverse logistics information system and will serve as a bottom line for further research in this area. Reverse logistics has been occurring in academia discourses since 1974 and a positive trend of more frequent presence in logistics literature can be spotted. This article follows such a trend and tries to summarize and broaden the information technology topic in the reverse logistics field, as there are only a few works on the topic. This situation is in direct contradiction with the significance of information technology and information systems in the current economy. The aim of the article is to open a discussion about information systems that support reverse logistics processes. The outcome of the article is the concept of a reverse logistics information system and will serve as a bottom line for further research in this area. In order to gather knowledge about the current state of the art the, a literature review on the following topics was made: reverse logistics processes, information system support of reverse logistics processes, models of corporate information systems. The design is also a result of findings from the literature review and from research that was aimed at value creation in reverse logistics. |
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