Contracting/outsourcing in the public sector: Main Factors Determining their Outcomes
| Authors | |
|---|---|
| Year of publication | 2013 |
| Type | Article in Periodical |
| Magazine / Source | African Journal of Pubic Affairs |
| MU Faculty or unit | |
| Citation | |
| Field | Management and administrative |
| Keywords | constracting; outsourcing; public sector; service delivery; Czech Republic; Slovak Republic |
| Description | The purpose of this article is to explore the effectivenee of contracting/outsourcing as an alternative way of improving the quality of public service delivery in the Czech Republic and Slovakia. The findings from the research have been used to establish the trends of contracting/outsourcing when applied in the Czech Republic, Slovakia and even in other countries. Constracting/outsourcing has been considered to be the soulution for poor public service delivery. In case where governments have been struggling to achieve their mandate of efficient, cost-effective and timeous provision of public goods and services, contracting has been viewed as the most viable alternative. The private sector has been called upon to fill the gap regardless of the fact that they are profit oriented. Thus this article examine the effectivenes of contracting/outsourcing. The findings of the research reveal that reinforced so that it becomes not only real but also binding. Intervention strategies should focus on both processes and results if contracting/outsourcing is to play a positive role in public service delivery. |
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