Mimosoudní řešení spotřebitelských sporů online v právu EU a jeho dopady na českou právní úpravu

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Title in English Out-of-court Settlement of Consumer Disputes Online in EU Law and its Impact on Czech Law
Authors

LOUTOCKÝ Pavel

Year of publication 2017
Type Article in Periodical
Magazine / Source Revue pro právo a technologie
MU Faculty or unit

Faculty of Law

Citation
web Open access časopisu
Field Law sciences
Keywords online dispute resolution; ODR; ADR; ODR platform; consumer; electronic commerce; alternative dispute resolution entity; trader; Directive 2013/11/EU on consumer ADR; Regulation No 524/2013 on ODR; Consumer Protection Act
Attached files
Description The main aim of this article is to introduce online out-of-court consumer dispute settlement in the law of the European union using ODR (Online Dispute Resolution) and to evaluate its impact on the Czech legislation. Presented dispute resolution regime should provide simple, effective, fast and inexpensive out-of-court settlement of the disputes related to the online transactions. The purpose of this article is to present in detail European legal framework and to go through its various phases. The second part will assess specific impacts of introduced legal regime on the Czech legislation. Various difficulties that do not contribute to the overall effectiveness and efficiency of the present legal framework are presented throughout the whole article.
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