Pre-departure Instructions

Below you can find instructions on how to proceed when leaving Brno and finishing your exchange stay at the Faculty of Arts, Masaryk University. Doing the checkout procedure is compulsory no matter if you live in the dormitories or in private accommodation.

Check-out procedure – living in the dormitories

When you are ready to have your checkout processed, fill in this CHECK-OUT FORM. Your coordinator will process it within a week and send you your Transcript of Records (if it is ready at that point).

You can check out from the dormitory only during working days (until 12:00). If you are planning to leave at the weekend, please arrange everything on Thursday or Friday (you can stay in the dormitory for the weekend). Please follow these steps:

1) Clean your room. See what will be checked here.

2) Go to the reception and call a cleaning lady to check your room. After checking your room, she will give you a piece of paper called “Control list”.

3) When leaving the dormitory, return your key and the control list at the reception.

4) Not compulsory: if you want to donate your kitchen utensils to next semester's Second Hand Shop (a market where students can take what they need, and the profit goes to charity), please wash them and leave them at a place designed for that in your dormitory. We will be delighted if you decide to do that, as it helps new students, the chosen charity and the environment. The designed places are:

Vinařská: reception or the international student's storage room
Tvrdého: storage room after an arrangement with the accommodation assistant
Kounicova, Klácelova, nám. Míru: storage room – the key can be picked up at reception/ at the accommodation assistant
Komárov/ Sladkého: designated place in Komárov entry hall

Check-out procedure – living in private accommodation

If you lived in private accommodation, you only have one step to do: fill out the CHECK-OUT FORM.

What else?

Make sure to:

1) Return books to the library.

2) Close your bank account (if you opened any): withdraw all the money you have on it (except for approx. 30 crowns which will cover the fees for the last transactions). Go to the bank (take your payment card with you) and ask them to close the account. The payment card will be deactivated. After approx. 30 days from the deactivation, the account will be closed.

3) Return your temporary student white card: If you have a temporary white card, return it to the faculty cash desk office (building C, 2^nd floor, 1^st door on the right) during working days from 9:00-12:00. You will be given back the cash deposit of 170 CZK. However, if you have an ISIC card, you don't need to return it.

Documents for home university

Your home university may require 1 or 2 documents from you:

1) TRANSCRIPT OF RECORDS

We will issue the document for you after you've filled in your check-out form. The Trasncript of Records will be signed with an electronic signature. If you don't have all your grades yet at that point, we will wait until you message your coordinator that you received your last grade and issue the Transcript or Records. It will also contain the dates of your mobility and a grade overview (see example here). It is not possible to provide your grades in any other form (1-20 scale, etc.). Your home university does the conversion. In the case of pass grades (Z, P), there is a recommendation on the second page of the transcript to convert them to a grade A, but your home university may or may not follow it.

2) (not every university) CONFIRMATION OF STUDY PERIOD (or a similar document)

If your home university requires such a document, please attach it to the check-out form.

Dormitories FAQ

What to do to extend/shorten the dormitory accommodation contract?

-> Talk to your accommodation assistant.

Will I get the booking deposit back?

-> Yes, the booking deposit will be released after you have checked out. See below how to transfer it to your bank account.

Will I get the security deposit back?

-> Yes, the security deposit will be used to cover your last month of accommodation. Please check your SUPO; in the table overview of balances, there is a line “Amount to pay”. That is where you can see how much you should pay in the last months, including outstanding fees (internet, electronic appliances).

I still have some money on my Webkredit/ SUPO. How can I get it back?

-> MU canteen money: If you still have money on your MU canteen credit, transfer it to SUPO (login into MU WebKredit here, go for Account management and SUPO).

-> SUPO deposit and money leftovers:

You can request the money on SUPO to be transferred to the Czech-based bank account in CZK at any point during your studies at MU. Find the request here https://inet.muni.cz/app/supo/vraceni?app.setlang=EN. Before we deactivate your student's status at MU, you can request everything that is not blocked on SUPO (so everything except for the booking deposit, as it gets released only after we deactivate your student's status after you leave).

Once your MU IS account is terminated, you can ask for your SUPO booking deposit money, and everything left on SUPO to be sent to your home country bank account. For that, please take the following steps (only after we deactivate your student account):

Step 1: click here to enter your bank account number into our system, and step 2: click here to make the refund. The refund money transfer will take about a week from the point of request

Hint 1: Use a bank account in the IBAN form to make the bank transfer doable. If you do not have your bank account in the IBAN form (non-EU countries), go on with filling it out to the online request, but be really careful with entering the bank account number as there is no further check on its validity).

Hint 2: Keep in mind that bank transfers, esp. outside the EU, are not fee-free, and the fee may exceed the transferred amount. For example, if the leftover is approximately 30 CZK and you request a transfer outside the EU, it will not be transferred as the fee equals the requested amount. Alternatively, you can transfer the leftovers to MU (you can choose this option in SUPO).

Check-out in person

The whole check-out can be done online: the Transcript of Records is signed electronically, and a scan of the Confirmation of Study Period is usually sufficient. However, if you want to do the check-out in person, please fill out the CHECK-OUT FORM. Afterwards, you can come without an appointment during office hours or make an appointment outside office hours in advance by email.