Kritéria spokojenosti s elektronickými službami

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Title in English	Criteria of satisfaction with electronic services
Authors	ŠPAČEK David
Year of publication	2009
Type	Chapter of a book
MU Faculty or unit	Faculty of Economics and Administration
Citation
Description	his text which is situated in the sub-chapter 3.2.1.2 of the academic book - outlines the current knowledge on criteria of electronic services and e-government services users' satisfaction.
Related projects:	Measurement of Citizens Satisfaction with Public Sector Services as Integra Part of Quality management in Public Sector Organizations